| * Provide superior customer service
* Pursue Operating Excellence. Excellence is a point of view. It isn't brilliance or getting the breaks. It is consistent attention to and honest respect for the customer.
* Ensure that we have the best employees in our industry, whose loyalty, competence, teamwork, and motivation to achieve our goals are rewarded with the best possible compensation, benefits, and career development programs.
* Ensure a safe and positive work environment for employees.
* Consistently achieve strong financial results in growth, profitability, and cash flow - in a way that recognizes our responsibilities to one another, and to our ownership.
* Interact with our business partners and vendors with a consistent goal of helping them to achieve their objectives as we achieve ours.
* Ensure that no single business relationship could reduce our ability to be self-directed.
* Be a responsible, contributing corporate citizen on a local, national, and international basis.
* Operate in all endeavors with a total commitment to ethics and a true concern for others. |
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